Nice to meet you! ☺

Nice to meet you! ☺

Nice to meet you! ☺

Nice to meet you! ☺

Nice to meet you! ☺

Nice to meet you! ☺

Hi I'm Michele, a product and UX/UI designer based in Los Angeles, California. I've designed at companies ranging from a 20 person startup, to larger 400 people teams. I love getting deep into the details of a problem but know when to step back and take a higher level perspective - always with a user focused approach!

Hi I'm Michele, a product and UX/UI designer based in Los Angeles, California. I've designed at companies ranging from a 20 person startup, to larger 400 people teams. I love getting deep into the details of a problem but know when to step back and take a higher level perspective - always with a user focused approach!

Services

End-to-end product design

Product strategy

Design systems

Marketing graphic design

User research

Figma expert

Experience

October 2023 - Present

Jenius Bank

Senior UX Designer

  • Designing Jenius Bank’s new web app (desktop and mobile) focusing on easy-to-use banking experiences including banking dashboards, seamless loan payments, and efficient money transfers

  • Leading new web design system initiative; developing scalable and responsive components tailored for both desktop and mobile interfaces. Methodically documented component rules for wider team utilization

  • Collaborating with product experience team from ideation to delivery, strategically aligning business requirements with technical feasibility to deliver customer-centric flows and high-fidelity designs and prototypes

  • Spearheading a collaboration focused team culture within the design and scrum teams to continually improve on user-centered processes

January 2021 - October 2023

HMBradley

Product Designer

  • Lead design for the Credit Product which spans onboarding, credit decisioning, credit activation, engagement, and payments

  • Design from discover to delivery on all our product launches — authorized users, instant digital issuance, rewards program, one-click-credit, and payments UX (bringing failure rate down to 0%!)

  • Detail-oriented design of new features for the web and mobile app from ideation to finish

  • Scope project requirements with cross functional teams during early planning sessions

  • Define user flows to identify all possible states within a feature’s experience

  • Conduct design reviews with stakeholders and engineering to gather feedback and technical feasibility

  • Maintain and update design system to keep scalability and accessibility in mind

  • Collaborate with product and legal teams to balance competing priorities and meet legal standards

  • Lead design handoff to engineers to ensure proper articulation and understanding of interaction

  • Multi-faceted design ranging from product, marketing, website and content design

  • Conduct user research interviews, summarize insights to share with broader company, and support ongoing research projects

November 2022 - February 2024

UpKeep

Associate Designer - Contract

  • Designed various graphics for both internal company uses as well as external uses. I worked closely with the Social Media Project Coordinator to create graphics to maintain the online reputation of the company on sites like LinkedIn and Instagram.

  • Logo design for UpKeep Edge for a rebranding and product release. I also designed a logo for the Maintenance Community - an online network of maintenance professionals.

  • Created the first company brand guide to consolidate and streamline branding information into one single source of truth. This brand guide is available to all company departments via the employee website.

  • Collaborated closely with the Community and Strategic Initiatives department to empower company culture especially in a work from home environment. I also helped grow and facilitate collaboration within the Maintenance Community via LinkedIn and Slack.

December 2020 - January 2023

Quickcard

Product Designer - Contract

  • Design sales deck, one-pager and other sales collateral templates to empower sales teams to send out personalized content to customers. Clients include Brex, Safety Wing, Ocrolus, and more

  • Created each unique sales collateral piece to match each client’s brand and built with scalability in mind

Education

2021

Certification in User Interface (UI) Design

Memorisely

Immersive learn-by-doing 10 week bootcamp where I collaborated with 20 designers to master design skills such as styles, interactive components, prototyping, and design systems all on Figma.

2020

University of California, Los Angeles

Bachelor of Science in Biology; Magna Cum Laude

©2024 Michele Shi

©2024 Michele Shi

©2024 Michele Shi

©2024 Michele Shi